Privacy Policy | Hometick

Privacy Policy

Effective Date:

At Hometick, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or contact us.

By using our website or booking our services, you agree to this Privacy Policy.

1️⃣ Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Contact Information: Name, phone number, email address, and residential address.
  • Booking Information: Service details, location, time, preferences, and payment-related data.
  • Payment Information: We use secure third-party payment providers for processing payments. We do not store your card details on our servers.
  • Technical Information: Device type, browser, IP address, and cookies used for website functionality and analytics.
2️⃣ How We Use Your Information

We collect and use your information to:

  • Provide, improve, and personalize our services.
  • Process bookings and payments securely.
  • Communicate with you regarding your bookings or inquiries.
  • Send promotional emails or offers (only if you opt-in).
  • Comply with legal obligations.
3️⃣ Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service Providers: Third-party professionals or contractors who perform cleaning or other services you’ve requested.
  • Payment Gateways: To process secure online payments.
  • Legal Authorities: If required to comply with applicable laws or legal processes.
4️⃣ Security of Your Information

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, disclosure, or loss.

Despite our best efforts, no online system is 100% secure, but we work to keep your data as protected as possible.

5️⃣ Cookies & Tracking

Our website uses cookies to:

  • Improve website functionality.
  • Track website traffic and analytics.
  • Save user preferences for a better experience.

You can control or disable cookies through your browser settings.

6️⃣ Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

7️⃣ Your Rights

Depending on local laws, you may have the right to:

  • Access or correct your personal data.
  • Request deletion of your data, unless we need it for legal or operational reasons.
  • Opt out of promotional communications at any time by contacting us.
8️⃣ Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Please review this page periodically.

📧 Contact Us

For questions regarding this Privacy Policy or to exercise your rights, please contact us:

Email: info@hometick.me